Innervision Terms of Service

Last updated: June 15, 2026 — Effective date: June 15, 2026

These Terms of Service ("Terms") are a binding agreement between Innervision Technologies, Inc. ("Innervision," "we," "us," or "our") and the person or entity using the Service ("you" or "your"). They govern your access to and use of Innervision's software and services described below.

1. Acceptance of These Terms

1.1 Agreement. By (a) accessing or using the Service, (b) clicking "I agree" or a similar button, or (c) executing an Order that references these Terms, you agree to be bound by these Terms, our Privacy Policy, and any other policies referenced here. If you do not agree, do not access or use the Service.

1.2 Authority. If you use the Service on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms, and "you" refers to that entity.

1.3 Negotiated agreements control. If you and Innervision have entered into a separate written agreement governing the Service (for example, a signed Master Service Agreement or Order), that agreement controls, and these Terms do not apply to the extent of any conflict.

1.4 Eligibility. You may use the Service only if you can form a binding contract with Innervision, are at least 18 years old, and are not barred from using the Service under applicable Law (including the export and sanctions rules in Section 22.8).

2. Definitions

Capitalized terms have the meanings given where defined; the following are used throughout:

"Aggregated Data" — Customer Data that has been deidentified or aggregated with other data so that it no longer reasonably identifies you or any individual.
"Customer Data" — data or information that you (including your Users) submit to the Service, including from Third-Party Platforms, and that is Processed by Innervision to provide the Service to you.
"Documentation" — Innervision's then-current usage guidelines and technical documentation for the Service, as made generally available.
"Order" — an order, online plan selection, or order form describing the Service you are purchasing and referencing these Terms.
"Process" — to collect, access, use, disclose, transfer, transmit, store, host, or otherwise process.
"Remote App" — Innervision's proprietary software installed on a Supported Device through which Users access and use the Service.
"Service" or "Services" — Innervision's then-current proprietary SaaS service and on-premises software identified in the applicable Order, including the Software and Documentation (but excluding Technical Services).
"Software" — any software, scripts, or code required to operate the Service, including cloud-based components and the Remote App.
"Subscription Term" — the period during which your subscription to the Service is in effect, as identified in the applicable Order.
"Supported Device" — a hardware device on which the Remote App can be installed and used, as described in the Documentation.
"Technical Services" — implementation, training, or configuration services Innervision provides related to the Service, as identified in an Order.
"Third-Party Platform" — any third-party platform, add-on, service, or product not provided by Innervision that you elect to integrate or enable with the Service.
"Usage Data" — information generated from use of the Service that does not identify Users, any other individual, or you (e.g., technical logs and learnings about your use of the Service), excluding identifiable Customer Data.
"User" — any employee or contractor of you or your affiliates whom you allow to use the Service on your behalf.
"Law(s)" — all applicable local, state, federal, and international laws, regulations, and conventions, including those related to data privacy, data transfer, international communications, and export of data.

3. The Service; License and Permitted Use

3.1 Overview. Innervision provides on-premises software and a SaaS-based reporting tool that captures and analyzes workflow data to deliver aggregated insights, visualization, and recommendations to help organizations identify friction points and improve efficiency.

3.2 License. During a Subscription Term, subject to your compliance with these Terms, you may access and use the Service only for your internal business purposes in accordance with the Documentation, these Terms, and any limitations in an Order. Innervision grants each User a limited, non-transferable, revocable, non-exclusive, non-sublicensable right to (a) download any Remote App onto a Supported Device, and (b) use the Remote App solely to access and use the Service. Users are responsible for installing all Updates that Innervision makes available to the Remote App.

3.3 Changes to the Service. Innervision may modify, enhance, or discontinue features of the Service from time to time, provided that we will not materially decrease the overall functionality of the Service you are paying for during a Subscription Term.

4. Accounts, Users, and Login Credentials

4.1 Only Users, using the credentials designated by Innervision ("Login Credentials"), may access the Service. Each User must keep its Login Credentials confidential and not share them.

4.2 You are responsible for your Users' compliance with these Terms and for all actions taken through their Login Credentials (excluding misuse caused by Innervision's breach of these Terms). You will promptly notify us if you become aware of any compromise of any Login Credentials.

4.3 Innervision may Process Login Credentials in connection with providing the Service or for its internal business purposes.

5. Acceptable Use; Restrictions

You will not (and will not permit anyone else to): (a) provide access to, distribute, sell, or sublicense the Service to a third party (other than Users); (b) use the Service on behalf of, or to provide any product or service to, third parties; (c) use the Service to develop a similar or competing product or service; (d) reverse engineer, decompile, disassemble, or seek to access the source code or non-public APIs of the Service, except to the extent expressly permitted by Law (and then only with prior notice to us); (e) modify or create derivative works of the Service or copy any element of it (other than authorized copies of the Remote App); (f) remove or obscure any proprietary notices; (g) publish benchmarks or performance information about the Service; (h) interfere with the operation of the Service, circumvent access restrictions, or conduct any security or vulnerability test of the Service; (i) transmit any viruses or other harmful materials to the Service; (j) take any action that risks harm to others or to the security, availability, or integrity of the Service; (k) for on-premises components, install the Software on more instances than specified in the applicable Order; (l) fail to install Updates and patches within a reasonable timeframe; or (m) access or use the Service in violation of any Law.

You must not use the Service with Prohibited Data or for High Risk Activities. "Prohibited Data" includes special-category data (e.g., GDPR Art. 9(1)), protected health information regulated by HIPAA, payment card data subject to PCI DSS, data regulated under COPPA or Gramm-Leach-Bliley, Social Security or government-issued identification numbers, and similar regulated data. "High Risk Activities" means activities where use or failure of the Service could lead to death, personal injury, or environmental damage (e.g., life support, emergency services, nuclear facilities, autonomous vehicles, air traffic control). The Service is not intended to meet legal obligations for these uses, including HIPAA requirements, and Innervision is not a Business Associate under HIPAA. Innervision has no liability for Prohibited Data or use of the Service for High Risk Activities.

6. Your Data; Privacy

6.1 License to Customer Data. You grant Innervision a non-exclusive, worldwide, sublicensable right to use, copy, store, disclose, transmit, transfer, publicly display, modify, and create derivative works from Customer Data only as necessary to: (a) provide the Service and Technical Services; (b) derive or generate Usage Data; (c) create and compile Aggregated Data; (d) improve and develop Innervision's products and services; and (e) as required by Law or as otherwise agreed in writing.

6.2 Usage Data and Aggregated Data. Innervision may Process Usage Data and Aggregated Data for its internal business purposes, including to track use for billing, provide support, monitor performance and stability, address technical issues, improve and develop products and services, and for other lawful business practices such as analytics, benchmarking, and reports. You will not interfere with the collection of Usage Data.

6.3 Privacy and data protection. Innervision's Processing of personal data is described in our Privacy Policy. Where Innervision Processes personal data on your behalf as a processor, our Data Processing Addendum applies and is incorporated into these Terms by reference; you may request a copy or execution of the Data Processing Addendum by contacting admin@innervision.ai.

7. Your Responsibilities

You are responsible for your Customer Data, including its content and accuracy, and will comply with Laws and the Documentation when using the Service. You represent and warrant that you have made all disclosures, provided all notices, and obtained all rights, consents, and permissions necessary for Innervision to Process Customer Data as described in these Terms without violating Laws, third-party rights, or any terms or policies that apply to the Customer Data.

8. Your Systems

You will provide and maintain the hardware, software, and infrastructure (including Supported Devices) needed to access and use the Service ("Your Systems").

9. Third-Party Platforms

Use of Third-Party Platforms is subject to your agreement with the relevant provider, not these Terms. Innervision does not control and is not liable for Third-Party Platforms, including their security, functionality, availability, or how they use Customer Data. By enabling a Third-Party Platform to interact with the Service, you authorize Innervision to access and exchange Customer Data with that Third-Party Platform on your behalf.

10. Technical Services

If you purchase Technical Services, you will give Innervision timely access to the materials reasonably needed to perform them; if you do not, our obligation to provide those Technical Services is excused until access is provided. Innervision will use your materials only to provide the Technical Services. You may use Technical Services deliverables only as part of your authorized use of the Service, subject to Sections 5 and 7.

11. Fees, Taxes, and Payment

11.1 Fees. Fees for the Service are described in your Order or selected plan ("Fees"). You will reimburse Innervision for reasonable travel and lodging expenses incurred in providing Technical Services ("Expenses"). Unless an Order states otherwise, all Fees and Expenses are in US dollars and due within 30 days of the invoice date. Fees for renewal Subscription Terms are at Innervision's then-current rates, regardless of prior discounts.

11.2 Late payment. Late amounts accrue a service charge of 1.5% per month or the maximum allowed by Law, whichever is less.

11.3 Non-refundable. All Fees and Expenses are non-refundable except as expressly stated in Section 18.4 (Mitigation).

11.4 Taxes. You are responsible for all sales, use, GST, value-added, withholding, and similar taxes or levies (domestic or foreign) other than Innervision's income tax. Fees and Expenses are exclusive of Taxes.

12. Subscription Term and Renewals

Your subscription runs for the initial term specified in the applicable Order. Except as set out in an Order, Subscription Terms do not automatically renew.

13. Trials and Betas

If you receive access on a free, trial, or early-access basis ("Trial Period"), use is permitted only for your internal evaluation during the designated period (or 30 days if none is designated). The Trial Period is optional and either party may terminate it at any time for any reason. Notwithstanding anything else in these Terms, Innervision provides no warranty or indemnity for the Trial Period, and its total liability for trials and betas will not exceed US$50.

14. Suspension

Innervision may immediately suspend your access to any or all of the Service if: (a) you breach Section 5 (Acceptable Use) or Section 7 (Your Responsibilities); (b) your account is 30 days or more overdue; (c) changes to Law or new Laws require suspension or may impose additional liability on Innervision; or (d) your actions risk harm to other customers or to the security, availability, or integrity of the Service. Where practicable, we will use reasonable efforts to give you prior notice (email sufficing). If the issue is resolved, we will restore access.

15. Term and Termination

15.1 Term. These Terms apply from your first acceptance or use until expiration or termination of all Subscription Terms.

15.2 Termination. Either party may terminate (including any or all Orders) if the other party: (a) fails to cure a material breach (including failure to pay Fees) within 30 days after notice; (b) ceases operation without a successor; or (c) becomes subject to a bankruptcy, receivership, or comparable proceeding not dismissed within 60 days.

15.3 Effect of termination. On expiration or termination, your access and Innervision's obligation to provide the Service, Technical Services, and any Software will cease, and you must immediately remove the Remote App from Your Systems. Following expiration or termination, Innervision has no obligation to retain Customer Data and may delete it at any time. Customer Data may remain in standard backups, subject to the confidentiality obligations in Section 20.

15.4 Survival. Sections 5, 6.2, 7, 11, 16, 17, 18, 19, 20, 21, and 22, and these definitions, survive termination.

16. Disclaimers

THE SERVICE, TECHNICAL SERVICES, AND ALL OTHER INNERVISION SERVICES ARE PROVIDED "AS IS." Innervision, on its own behalf and on behalf of its suppliers and licensors, makes no warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, or non-infringement. Innervision does not warrant that your use of the Service will be uninterrupted or error-free, that it will review Customer Data for accuracy, or that it will maintain Customer Data without loss. Innervision is not liable for delays, failures, or problems inherent in the use of the Internet and electronic communications or other systems outside its control. You acknowledge that portions of the Service may rely on artificial intelligence and machine learning, including third-party tools, which produce outputs based on probabilistic reasoning and therefore may not always be accurate, complete, relevant, useful, or error-free. Innervision is not responsible for any damage resulting from use of AI-based outputs. You may have other statutory rights, but any statutorily required warranties are limited to the shortest legally permitted period.

17. Limitation of Liability

17.1 Consequential damages waiver. Except for Excluded Claims, neither party (nor its suppliers or licensors) will have any liability arising out of or related to these Terms for any loss of use, lost data, lost profits, failure of security mechanisms, interruption of business, or any indirect, special, incidental, reliance, or consequential damages, even if advised of their possibility.

17.2 Liability cap. Except for Excluded Claims, each party's (and its suppliers' and licensors') entire liability arising out of or related to these Terms will not exceed, in aggregate, the greater of (a) the amounts paid or payable by you to Innervision under these Terms in the 12 months before the claim arose, or (b) US$100.

17.3 Excluded Claims. "Excluded Claims" means: (a) your breach of Section 5 or Section 7; (b) either party's breach of Section 20 (Confidentiality) (but excluding claims relating to Customer Data); or (c) amounts payable to third parties under a party's indemnification obligations in Section 18.

17.4 Nature of claims. These waivers and limitations apply regardless of the form of action (contract, tort, strict liability, or otherwise) and survive and apply even if a limited remedy fails of its essential purpose.

18. Indemnification

18.1 By Innervision. Innervision will defend you against any third-party claim alleging that the Service, used as permitted, infringes or misappropriates a third party's U.S. patent, copyright, trademark, or trade secret, and will indemnify you for damages and costs (including reasonable attorneys' fees) awarded or agreed in settlement.

18.2 By you. You will defend Innervision against any third-party claim resulting from Customer Data, your materials, or your breach (or alleged breach) of Section 7, and will indemnify Innervision for damages and costs (including reasonable attorneys' fees) awarded or agreed in settlement.

18.3 Procedures. Indemnification is conditioned on the indemnified party giving prompt written notice, granting the indemnifying party sole control of the defense and settlement, and providing reasonable cooperation (at the indemnifying party's expense). The indemnifying party may not settle in a way that requires the indemnified party to admit fault or take/refrain from action without consent (other than ceasing use of the Service when Innervision indemnifies). The indemnified party may participate with its own counsel at its own expense.

18.4 Mitigation. For an actual or potential infringement claim, Innervision may, at its option: (a) procure rights for your continued use; (b) replace or modify the affected portion without materially reducing functionality; or (c) terminate the affected Order and refund any pre-paid, unused Fees for the terminated portion of the Subscription Term.

18.5 Exceptions. Innervision's obligations in this Section 18 do not apply to claims arising from: (a) your modification of the Service or combination with items not provided by Innervision (including Third-Party Platforms); (b) Software other than the most recent release; (c) unauthorized use; (d) your settlement or admission without Innervision's consent; or (e) Trial Periods or other free/evaluation use.

18.6 Exclusive remedy. This Section 18 is your exclusive remedy and Innervision's entire liability for third-party intellectual property claims.

19. Intellectual Property; Feedback; Publicity

19.1 Ownership. Neither party grants the other any rights except as expressly stated. As between the parties, you retain all rights in Customer Data and your materials; Innervision and its licensors retain all rights in the Service, Software, Documentation, Technical Services deliverables, Usage Data, Aggregated Data, and Innervision technology, templates, reports, formats, and dashboards, including improvements.

19.2 Feedback. If you provide feedback or suggestions, Innervision may use them without restriction or obligation.

19.3 Publicity. Innervision may identify you, including by name and logo, in its customer lists and promotional materials, and will stop further use at your written request to admin@innervision.ai.

20. Confidentiality

20.1 Definition. "Confidential Information" means information disclosed by one party ("Discloser") to the other ("Recipient") that is designated confidential or that should reasonably be understood to be confidential given its nature and the circumstances of disclosure. Your Confidential Information includes Customer Data; Innervision's includes non-public technical and performance information about the Service. (For clarity, because these Terms are published, their text is not Confidential Information.)

20.2 Obligations. Recipient will hold Confidential Information in confidence, not disclose it except as permitted here (including Section 6), and use it only to exercise its rights and perform its obligations. Recipient may disclose to its employees, agents, contractors, and representatives with a need to know (including, for Innervision, its subcontractors) who are bound by confidentiality obligations no less protective than this Section. At Discloser's request, Recipient will delete Confidential Information, except that Innervision may retain Customer Confidential Information to the extent required to continue providing the Service.

20.3 Exclusions. These obligations do not apply to information that Recipient can document is or becomes public through no fault of Recipient, was rightfully known before receipt, was rightfully received from a third party without breach, or was independently developed without using Confidential Information.

20.4 Remedies. Unauthorized use or disclosure may cause harm for which damages are insufficient; either party may seek equitable relief in addition to other remedies.

21. Required Disclosures

Nothing here prohibits either party from making disclosures (including of Customer Data and other Confidential Information) required by Law, subpoena, or court order, provided that (if permitted by Law) it notifies the other party in advance and cooperates in any effort to obtain confidential treatment.

22. General Terms

22.1 Changes to these Terms. Innervision may update these Terms to reflect new features or changing practices. We will post the updated Terms with a revised "Last updated" date and, for material changes, provide reasonable advance notice (e.g., by email or in-product notice). Changes will not materially decrease Innervision's overall obligations during a paid Subscription Term. Your continued use of the Service after the effective date of an update constitutes acceptance.

22.2 Governing law; venue. These Terms are governed by the laws of the State of Nevada and the United States, without regard to conflict-of-laws rules and without regard to the UN Convention on Contracts for the International Sale of Goods. The exclusive jurisdiction and venue is the state and United States federal courts located in Washoe County, Nevada, and both parties submit to personal jurisdiction there.

22.3 Assignment. Neither party may assign these Terms without the other's consent, except in connection with a merger, reorganization, acquisition, or transfer of all or substantially all assets or voting securities. Non-permitted assignments are void. These Terms bind permitted successors and assigns.

22.4 Notices. Legal notices to Innervision must be in writing to Innervision Technologies, Inc., 908 Harold Drive, Incline Village, NV 89451 and are deemed given on personal delivery, on receipt if by certified/registered U.S. mail (return receipt requested), or one day after dispatch by commercial overnight courier. Innervision may send operational notices to you by email or through the Service.

22.5 Entire agreement. These Terms (including all Orders, Schedules, and Policies referenced here) are the entire agreement on this subject and supersede prior or contemporaneous agreements on the same subject. Headings are for convenience; "including" is without limitation.

22.6 Waiver; severability. Waivers must be in writing and signed by the waiving party and are not implied from conduct. If any provision is held unenforceable, it will be limited to the minimum extent necessary and the rest remains in effect.

22.7 Force majeure. Neither party is liable for delay or failure to perform (other than payment of Fees) due to events beyond its reasonable control, such as strikes, war, pandemics, terrorism, riots, Internet or utility failures, government refusals, or natural disasters.

22.8 Export and sanctions. You will comply with all applicable U.S. and foreign export and import Laws. You represent that you are not on any U.S. government restricted-party list and not located in (or a national of) an embargoed or "terrorist supporting" country, you will not use the Service in violation of any export embargo or restriction, and you will not submit information controlled under the U.S. International Traffic in Arms Regulations (ITAR).

22.9 Open source. The Software may incorporate third-party open source software ("OSS") as disclosed in the Documentation. To the extent required by its license, that license applies to the OSS on a stand-alone basis instead of these Terms.

22.10 U.S. Government end users. Elements of the Service are commercial computer software. If you are a U.S. Government entity, use, duplication, and disclosure are restricted under FAR 12.212 (civilian) and DFARS 227.7202 (military). The Service was developed entirely at private expense.

22.11 Subcontractors. Innervision may use subcontractors but remains responsible for their compliance and for its own performance.

22.12 Independent contractors. The parties are independent contractors, not agents, partners, or joint venturers.

22.13 Electronic communications. You consent to receive communications from us electronically, and you agree that electronic agreements, notices, and records satisfy any legal requirement that they be in writing.

22.14 Order of precedence. If there is a conflict, the order of precedence is: (a) the body of these Terms; (b) Schedules, exhibits, addenda, and Policies; then (c) the Documentation. A signed agreement under Section 1.3 controls over all of the foregoing.

23. Contact

Innervision Technologies, Inc.
908 Harold Drive, Incline Village, NV 89451
admin@innervision.ai